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The "Request failed with status code 409" error

Fernando Sabatini
  • Updated

Text and meaning of the error

The following error message may occur when using the Nanonets OCR activity:

Error at Nanonets OCR in subprogram NanonetOCR.neek: Request failed with 
status code 409.

This is a third-party issue related to Nanonets services. If you encounter this message, you may be using a Model ID whose model status is other than "Model ready". You can check that information in the "Type" column, which contains a colored circle for each status, as follows:

print.png

 

Solution

Use a Model ID that has the "Model ready" status in Nanonets.

Note: you can reach the "Model ready" status by training the model with more input images (minimum: 10; maximum: 50). Please refer to the Nanonets Support Documentation to check how the Nanonets data extraction engine works.