Introduction

In the release 6.0 we've presented the multitenancy feature. This feature allows you to control bots from other Teams in your interface or to give access to your Orchestrator so that another Team can manage your bots within their interface.

In this article, we will explain how you can connect another tenant to your Orchestrator to manage their bots within your interface and how to give access to your Orchestrator so you become a tenant.

How to Connect

In order to connect another Orchestrator, you need to be provided with a key generated by the Team to which the other Orchestrator belongs. Once you have the key, perform these steps to connect another tenant:

1. Log in under your account to https://electroneek.com/account
2. Make sure that you have a new version of the portal (6.0 or higher).
3. Go to the "Orchestrator SaaS" page.
4. Go to the "Multitenancy" page within the Orchestrator SaaS product.
   
5. Paste the key provided to you by the other Team to the "Paste your access key here" field of the "Connect Orchestrator" card and press "Connect".
6. You will see a notification at the bottom of the page that the other Orchestrator has been connected successfully. You may press "Close".
7. In the "Connected Orchestrators" card, you will see a table with a list of connected Orchestrators.
8. By default, when a new Orchestrator is connected, it takes a standardized name such as "Orchestrator 1". We recommend you to change the name to any desired one so that you can easily identify this Orchestrator afterwards. For that, click on the "Edit" icon in the table row and type a name in the opened popup window. Click "Save" to exit.

How to Disconnect

If you want to disconnect a connected Orchestrator, then:

1. Proceed to the "Connected Orchestrator" table.
2. Find the Orchestrator you want to disconnect and click "Unlink".
3. You will see a popup window explaining the details of the operation
4. Click "Disconnect".

Managing Bots

If you want to manage bots or Bot Runners of connected Orchestrators, you need to go to either the "Workflows" page or the "Bot Runners" page depending on what you need. In the tables, you will be able to filter bots and Bot Runners by the Orchestrator name. If you see "My Orchestrator" in the tables, then these bots or Bot Runners are related to your own Orchestrator. If you see another name, for example, "Sandbox Orchestrator" from the previous example, then such bots and Bot Runners are related to the Orchestrator of the other Team.

You can perform all the same operations with the connected Orchestrators:

1. Publishing bots to the connected Orchestrators from Studio Pro.
2. Deleting bots and Bot Runners from the connected Orchestrators.
3. Managing schedule of the bots from the connected Orchestrators.

However, you will not be able to assign Bot Runners to bots of a different team. It means that you can't assign a Bot Runner from your Orchestrator to a workflow that belongs to another Team. This is made to ensure the data doesn't interfere with the data from another company.

How to give access to your Orchestrator

If you are client and your automation is run by a managed service provider, you will want to give access to your Orchestrator so the managed service provider could manage your bots within their interface which increases the productivity, efficiency, and speed of automation management.

To give access to your Orchestrator:

1. Log in under your account to https://electroneek.com/account
2. Make sure that you have a new version of the portal (6.0 or higher).
3. Go to the "Orchestrator SaaS" page.
4. Go to the "Multitenancy" page within the Orchestrator SaaS product.
5. Click "Generate key" on the "Generate access key" card. 
   
6. Pass this key to your managed service provider so that it can be connected in the way described above.
7. The key can be activated within 24 hours starting from the time of generation. After 24 hours it expires so it can not be activated anymore. You'll have to generate a new key if you still want to give access to your Orchestrator.

If you want to disconnect your Orchestrator from the managed service provider:

1. In the "Generate access key" card, click "Disconnect".
2. You will see a popup window explaining the details of the operation.
3. Click "Disconnect".