In some cases, due to various settings, antiviruses do not trust third-party applications and block them. If the ElectoNeek platform does not start, one of the possible reasons could be that it is blocked by an antivirus. In this case, we recommend you to contact your system administrator to add certain files to the antivirus exception list. Below you will find a list of files for "Bot Runner".
- C:\Program Files\ElectroNeek\Robot\ElectroNeek Bot Runner.exe
- C:\Program Files\ElectroNeek\Robot\win-agent-selectors\ElectroNeek-Robot.exe
- C:\Program Files\ElectroNeek\Robot\Loader\ElectroNeek-loader.exe