Before launching, the platform checks if there are any restrictions in the environment for it to work correctly. If any of the important permissions is missing, the platform will display a corresponding error. Here is a list of such errors and possible solutions:
Connection to the internet
There is no internet connection. Please check the connection to the internet or try reconnecting.
Services not available
Access to the following services is unavailable: < comma separated list>. It can be caused by technical work.
Access to folders
There are no rights to write in the following directories: <list of categories>. Please allow writing to the listed directories for the platform to work properly.
The ElectroNeek Bot Runner app cannot launch because port <number> is busy and there is no free port found. The Bot Runner requires a free port to run.
Guest Group Check
This Windows account belongs to a guest group. Please change the system access level for this account.
Connecting to Bot Runner
Failed to connect to the ElectroNeek Bot Runner program. Make sure that the app is not blocked by your antivirus.