Text and meaning of error
Such an error can occur:
- If you work with activities from the “Email” group
- When authorizing in Studio/Bot Runner
This error occurs if the network, where Bot Runner is running, has an intermediate certificate in the certificate chain.
Solutions
Solution 1 (for mail):
- Open an application which can restrict the network (e.g. antivirus)
- Disable scanning of incoming and outgoing mail
Example of disabled scan of incoming and outgoing mail in Avast antivirus
Solution 2 (authorization):
The error message “Self signed certificate in certificate” shows that someone in the network chain is tampering with the certificate - gateway, proxy etc. It might be for malicious intentions so you have to contact your system administrator first. If your administrator ensures its safety, you can select this checkbox to ignore certificate validation (the display of this tab may change depending on the role of the employee):
