The ElectroNeek platform supports the following browsers:
To select the browser to interact with, the user needs to make a right-click on the 'ElectroNeek Bot Runner' icon in the tray, click 'Show summary', switch to the 'Browser' tab, and select the desired browser from the dropdown list in the 'Browser to use' setting.
If the browser is to be launched with the user settings, extensions and authorization data then 'Load user profile with cookies, extensions etc.' option must be enabled in the 'Browser' tab in the 'ElectroNeek Bot Runner'.
Configuring Google Chrome
To select items on a web page you need to install and configure the 'ElectroNeek' extension. Read more about it here: https://help.electroneek.com/hc/en-us/articles/360020093977-How-to-enable-the-Browser-Picker-extension
Configuring Internet Explorer
If the Internet Explorer browser is selected in the 'Browser to use' setting then the following configuration must be done in order to work correctly:
Equal settings for the "Enable Protected Mode" option for all the zones
Open the Internet Explorer browser.
Click on the 'Tools' icon or press 'alt + x'.
Click 'Internet Options'.
Switch to the 'Security' tab.
Make sure that the 'Enable Protected Mode' option is enabled or disabled for all the zones ('Internet', 'Local Intranet', 'Trusted Sites', 'Restricted Sites').
Disabled "Enhanced Protected Mode"
For IE versions 10 and higher.
Scaling in the browser is 100%
Scale of text size, apps, and other items is 100%
The setting is essential for Windows 10.
Register record is created
The setting is essential for IE 11 if the steps above didn't lead to success.
create a DWORD with the name
iexplore.exe and value
FEATURE_BFCACHE the subkey is absent then you should create it.